Tech Mahindra Hiring Customer Service Executive Job 2025

Customer Service Executive – Blended Process (Walk-in Drive) - Mumbai, Maharashtra

Company: Tech Mahindra

Experience Required: 1 to 5 years

Salary: Up to ₹1.25 – ₹2.75 Lakhs per annum

Location: Chandivali, Andheri (East), Mumbai

Open Positions: 20

Job Type: Full-Time, Permanent

About the Role

Tech Mahindra is conducting a mega walk-in drive for Customer Service Executives in a blended (voice + email/chat) process at its Chandivali location. This is a customer-facing role involving communication over calls, emails, and chats.

Key Responsibilities

• Handle customer queries through calls, emails, and chats

• Understand and assess customer needs to ensure satisfaction

• Build strong customer relationships through effective communication

• Resolve issues with a problem-solving approach

Key Skills Required

• Good communication skills in English

• Active listening and problem-solving abilities

• Strong interpersonal skills

Candidate Requirements

• Education: Any Graduate

• Experience: Minimum 6 months (BFSI or non-BFSI sector)

• Age: 18 to 35 years

• Willing to work from the office

Work Details

• Location: Tech Mahindra Ltd., Wing I & II, Oberoi Garden Estate, Off Saki Vihar Road, Chandivali, Andheri (E), Mumbai – 400072

• Shift: Any 10 hours between 8:00 AM – 8:00 PM

• Working Days: 5 days a week

• Weekly Off: 2 rotational offs

• Mode: Work from Office

Walk-in Interview Details

• Dates: 22nd May to 31st May

• Time: 11:00 AM to 5:30 PM (Monday to Saturday)

• Venue: Tech Mahindra Ltd., Wing I & II, Oberoi Garden Estate, Off Saki Vihar Road, Chandivali, Andheri (E), Mumbai – 400072

Customer Support Executive – Chat Process (Non-Voice) | Tech Mahindra, Noida

Location: Noida | Experience: 0 - 2 Years | Full Time, Permanent

Salary: Up to ₹2.75 – ₹3.5 LPA

Openings: 20 Positions Available

Company Overview:

Tech Mahindra is a leading global provider of Business Process Outsourcing (BPO) services and digital transformation solutions. Join a team that values innovation, customer satisfaction, and employee growth.

Job Description:

We are hiring Customer Support Executives (Chat Process) to deliver excellent non-voice support to our customers. If you are customer-oriented, possess strong written communication skills, and are looking to build a rewarding career in customer service, this is the role for you.

Key Responsibilities:

• Respond to customer queries via chat in a timely and accurate manner

• Deliver excellent service to enhance customer satisfaction

• Resolve product or service-related issues with patience and professionalism

• Maintain customer interaction records and follow company processes

• Collaborate with internal departments to find solutions when necessary

Requirements:

• Freshers and experienced candidates welcome

• Graduates and undergraduates can apply

• Good written communication skills are essential

• Strong problem-solving abilities and customer focus

• Willing to work from the office in rotational shifts (5-day workweek)

• Immediate joiners are highly preferred

Job Role Details:

• Role Title: Customer Support Executive – Chat Process (Non-Voice)

• Industry: BPO / BPM

• Department: Customer Success, Service & Operations

• Role Category: Non-Voice Support

Additional Benefits:

• Attractive salary package (₹2.75 – ₹3.5 LPA)

• Both-side cab facilities

• Growth opportunities within Tech Mahindra

• Friendly and inclusive work environment

Contact Details:

• Khilkit – Email: KK001018695@techmahindra.com

• Khyati – Email: Khyati.Sachdeva@Techmahindra.com

• Sanjay – Email: SM00774570@techmahindra.com

Limited Openings | High Applicant Volume | Act Fast!